“Alex is a leader and sets a great example. He knows homelessness. He knows how to talk with the people he encounters. He has walked in their shoes.”
- Natalie Siva, SSVF Program Manager
A core service, and initial step for many potential Hub clients, is targeted street outreach. This outreach is conducted for up to 40 hours per week, on a varying schedule to include early mornings and evenings in order to best reach people on the streets.
Outreach is typically conducted in small teams that include at least one outreach worker with an intake worker, or an outreach/intake worker. The outreach staff also include a dedicated Transition Age Youth Outreach Specialist, who may go out to places specifically frequented by young people and also may go out with the team. Housing Navigators or Intake Specialists may also join, especially on visits to larger encampment sites, or to reconnect with clients who have been through the assessment process but are still living on the streets.
Outreach teams approach individuals alone on the street or staying in clusters or encampments. They offer items for improving the potential client’s current immediate conditions, such as snacks, socks and hygiene materials, and they provide information about services at the Hub. If someone is interested in doing an intake and potentially receiving other services, the Outreach/Intake Specialist or an Intake Specialist with the team can conduct the screening and intake immediately.
The Outreach teams cover Berkeley, Emeryville and Albany.