North County Housing Resource Center
Call 211 for Services
- Director of Client Services
Alameda County has adopted a Coordinated Entry System (CES) for homeless services, with 6 regional Housing Resource Centers, or Hubs. BFHP operates the North County Hub for adults experiencing homelessness and seeking services in Berkeley, Emeryville and Albany. Our goal is to prioritize those most in need and match them to the most appropriate services.
- Assessments, diversion, prioritization, & eligibility
- Intensive Outreach Services
- Direct booking into local shelters
- Linkages to veteran programs, drug treatment providers, domestic violence services,
& other essential services
- Housing searches that encompass networking with landlords & securing apartments
- Housing placement into permanent housing, transitional housing & family reunification
- Short-term rental assistance
- Permanent supportive housing services
More about the CES…
Alameda County has recently joined other communities across the nation in a system-wide change that centralizes access to homeless services and, critically prioritize those most in need. The catalyst behind this change is a mandate from the U.S. Department of Housing and Urban Development (HUD), the biggest funder of homeless assistance programs. In order to ensure that limited resources are targeted more effectively, HUD now requires grantees to implement a centralized intake system for those experiencing homelessness. This new system replaces one that was characterized by a surfeit of entry points, duplicated services, a first-come-first-serve policy (resulting in a mismatch between need and level of assistance received) and inconsistent coordination between different service providers coupled with an ad hoc referral process.
The benefits of a centralized model:
- It simplifies and speeds up the process for anyone who is homeless, allowing them to access multiple services through one intake, at one place, or via one phone number, or through outreach on the street.
- Everyone is assessed using a standardized intake procedure, prioritized according to need, and matched to the most appropriate housing solution, resources, and services.
- Those who have been on the streets the longest and have the highest service needs, are prioritized.